What are the order processing times?
Our order processing time is 1 business day once the item has been made. Handcrafting a dress can take up to 7-10 days. We will always ship an item sooner if one is in stock. Please contact us if you would like to receive your order sooner.
What are your delivery fees?
Within the UK
We offer FREE UK shipping using Royal Mail Tracked and Signed or DHL services.
Outside the UK over 150.00 - Free
Outside the UK below 150.00
Shipping is £5 Tracked (and Signed, where possible) using Royal Mail or DHL services. A tracking number is provided once the item is marked as 'shipped'. Once the parcel leaves the UK, you might need to check with your local logistics company to follow the route of your package.
What is your returns policy?
We operate a 28 days returns and exchanges policy provided the items are returned in the original condition.
Please pack and ship the item back and we will refund the postage fee provided the item has been received in its original condition.
Christmas Order Processing times
Last date to order for 24 December delivery:
Signature collection: 21st December 2021
All other items: 30 November 2021
Is your packaging recyclable?
Yes, all our packaging is 100% recyclable.
Where are the items made?
Our Signature items are designed and made in the heart of our London studio since 2017. Our fabrics are sourced from local warehouses and we have partnered with an Essex-based craftsmanship studio who help us hand-make our recycled Monique belts.
Don't know what size to order. Can you help?
Absolutely! Watch our short styling videos on social media channels, use our Size Guide or contact us using the chat box below andour stylist will respond within 24 hours or less
How Exploring the UK Textile And Manufacturing Industry Inspired Us To Make It Locally And Sustainably
With the growing awareness of importance of green fashion, what does the UK market has to offer you, a valued consumer, today? Availability and affordability of fast fashion versus quality and made-to-last approach of a UK-based manufacturer are two ends of the same stick and there are a number of...